What You Can Do for Your Clients Before The Holidays

The holidays are fast approaching. We decided it might be useful to offer up a few tips on getting things done in that busy time so that you are better able to manage client expectations.


Things That We Can Handle Quickly - Most of the time


Of course there are exceptions to every situation, good and bad. The following scenarios we can easily handle within approximately two weeks. Check with us to make sure before you inform your client.


We can deliver any area rug from our two showrooms without a "Sold" tag almost instantly. There are over two thousand to choose from.


Most of our vendors hold rugs in inventory somewhere in the U.S. We can get those for you in a few days.


We can have a natural fiber area rug ready for you in approximately 10 days.


We can have wood flooring available to your installer within 5-7 business days.


Difficult Situations, but Definitely Worth Checking


Carpet installation, because it's so labor intensive, requires planning ahead. You all know that. The issue here is whether installation orders at this late date can be filled by the Holiday Season?


We encourage you to ask. We are pretty good at moving the calendar around to accommodate our designers and we might be able to pull it off. Keep in mind that we can be a lot more flexible if the carpet has been ordered and is in our warehouse.


Same with custom work like area rugs and stair runners.




Impossible Situations


It takes four to 12 months to weave a hand-knotted rug. Custom hand-knotted rugs for this year's Holidays are out of the question.


We Hate to Disappoint


The solution is to ask and get decisions as soon as possible so that we can get to work on your order right away.


Our merriest Holiday Season is one where all of our designer's clients have the Holiday home they want.